Mobile Policy

Effective Date: September 06, 2025

At MotorCov ("we," "our," or "us"), protecting the privacy of our users is a top priority especially when it comes to mobile communications. This Mobile Privacy Policy explains how we collect, use, and safeguard the information you provide through your mobile device, including data collected via SMS (Short Message Service), mobile browsing, and other mobile-based interactions with MotorCov.

This policy is designed to comply with applicable federal regulations and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1. Mobile Information We Collect

When you interact with MotorCov through a mobile device, we may collect information such as:

• Your mobile phone number
• Mobile device ID, model, and operating system
• IP address and approximate geolocation data (if enabled)
• Carrier and network information
• Preferences regarding SMS updates and message interaction history
• Consent records, including timestamped opt-ins and opt-outs

We may collect this information directly from you (via sign-up forms or SMS opt-in) or automatically through your interaction with our mobile-friendly content and services.

2. How We Use Mobile Information

Your mobile information is used exclusively to support the services you have requested or consented to. This may include:

• Sending insurance updates, promotions, and reminders you opted into
• Responding to your inquiries submitted via SMS or mobile channels
• Maintaining compliance with legal requirements, including consent recordkeeping
• Improving mobile website usability and accessibility
• Measuring the reach and performance of mobile communications

We do not use mobile data to track users across unrelated third-party websites or apps. All usage is tied exclusively to your interactions with MotorCov.

3. Message Frequency and Charges

When you opt in to receive SMS messages from MotorCov, you agree to the following terms:

• You may receive up to five (5) messages per month
• Message and data rates may apply depending on your mobile plan
• Delivery of messages may depend on your carrier and network availability
• MotorCov is not liable for delayed or undelivered messages caused by technical or carrier issues

4. User Opt-In and Consent

We require express written consent before sending you SMS Update. This consent must be:

• Freely and voluntarily given (no pre-checked boxes)
• Clearly disclosed with specific messaging purposes stated
• Captured with a timestamp and IP address for recordkeeping

Consent is provided through forms on our website, where you select the SMS opt-in box, or by replying to a confirmation message. We never assume consent through general site use or unrelated actions.

5. Opt-Out and Support

You may withdraw your consent at any time. To stop receiving messages:

• Reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any SMS received
• You will receive one confirmation message verifying your opt-out

If you need assistance, you may:

• Reply HELP to any MotorCov SMS
• Email us at info@motorcov.com

Opt-out and support requests are typically honored within one business day.

6. No Sale or Sharing of Mobile Information

MotorCov upholds a strict no-sale and no-sharing policy regarding mobile data. Specifically:

“No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. We do not express or imply to any outside company that you have given subscriber opt-in permission to anyone other than MotorCov.”

Your phone number and SMS consent are used exclusively to provide MotorCov communications as described in this policy.

7. Data Retention and Protection

We retain mobile data only as long as necessary to:

• Provide the services you requested
• Comply with legal or regulatory obligations
• Maintain compliance records of your consent
• Resolve disputes or troubleshoot communication issues

We employ industry-standard security measures, including secure servers, encryption, and restricted access, to protect your information against unauthorized access or misuse.

8. Policy Updates

We may update this Mobile Privacy Policy to reflect changes in technology, law, or service offerings. When updates occur:

• The “Effective Date” at the top of this page will be revised
• We may notify subscribers by SMS or email where appropriate
• Continued use of our mobile services constitutes acceptance of the updated policy

We recommend reviewing this policy periodically to stay informed on how your mobile data is protected.

9. Contact Us

If you have any questions, concerns, or requests regarding this Mobile Privacy Policy, please contact:

MotorCov
5313 Hwy 5 Suite 305 PMB 1057 Bryant, AR 72022 United States
Email: info@motorcov.com